You need to act urgently if you have received a default notice and/or the lender is threatening legal proceedings. You ought to instantly:
- Forward a page towards the loan provider asking for a variation of the agreement due to hardship (for those who have maybe perhaps not sent one). Should this be extremely hard ring the lending company and have for a variation on the basis of monetaray hardship.
- Lodge an application in writing or online in EDR, scheme, which will be administered because of the Australian Financial Complaints Authority (AFCA). Its contact information are:
- Ph: 1800 931 678
- E-mail: email@example.com
- Internet: afca.org.au
SIGNIFICANT: The lender cannot commence court procedures against you after you have lodged a written dispute with AFCA before the dispute is set (or AFCA considers it cannot consider carefully your dispute). Read more